Terms of Service
Last updated: September 30, 2026
1. Using Enroll Thee
These Terms govern Enroll Thee’s website, Anne childcare concierge, school profiles, introductions, invitations, tour tools, and related communications (the “Service”). By using the Service, you agree to these Terms. If you do not agree, do not use the Service. Our Privacy Policy explains how we handle personal information.
The Service is for adults. Parents and guardians must be authorized to provide information about their child. School representatives must be authorized to act for the school and provide accurate contact and program information.
2. What ET provides
Enroll Thee helps families prepare a childcare request and connect with potentially compatible schools. Anne uses a guided conversation and may use automated tools to organize a family’s needs into a brief. Review and correct the brief before authorizing introductions. Automated summaries can make mistakes.
Current initial routing uses the family’s city and child’s age compared with school location and ages served. Schedule, budget, start date, and other preferences give directors context; they do not mean ET has verified a match on every requirement. Some requests may need ET review.
3. Independent schools and family decisions
ET is an introduction service, not a childcare provider, licensing agency, or background-check service. Schools are responsible for their operations, licensing, safety, staffing, admissions, prices, availability, and services. Being listed, applying to join, receiving a match, or sending a tour invitation is not an ET certification or guarantee of quality, safety, availability, enrollment, or suitability.
Families should evaluate schools independently, review relevant licensing and inspection records, visit the program, and confirm tuition, hours, policies, and current openings. The family and school make the enrollment decision and enter any childcare agreement directly.
4. Introductions and contact information
Before submitting a family request, ET asks for permission to share a family brief with potentially compatible schools. Initial school notices include relevant family information but withhold the parent’s direct email and optional phone number. ET delivers the director’s invitation to the parent. When the parent responds through the invitation or books an ET tour, ET releases contact information so the family and school can communicate directly.
School representatives may use family information only to respond to the childcare request and arrange related next steps. Do not sell, redistribute, publish, or add family information to unrelated marketing lists. Respect requests to stop contact. Keep invitation and tour links private: anyone with a private link may be able to view or act on its associated information.
5. Tour invitations, bookings, and changes
A school may offer ET bookable tour times, provide an external scheduling link, or write availability in a message. For ET bookings, the parent selects an offered time and ET sends booking communications, scheduled reminders, and a post-tour feedback request. Optional questions entered by the parent on the ET booking screen are included in that parent’s reminder; they are not automatically sent to the school.
External booking tools follow their own terms. Free-text availability or a plain invitation does not create an ET booking or ET automated tour reminders. Use the invitation’s response action to establish the introduction and then communicate with the director. ET does not automatically interpret ordinary email replies as bookings, cancellations, or rescheduling requests.
Use the ET tour-management link for supported changes to an ET booking. Coordinate other arrangements directly with the school. ET may not know about changes made only by email or in another booking service, so its stored booking and reminders can remain unchanged until updated. Schools remain responsible for honoring their offered times. Email delivery and timely reminders are not guaranteed.
6. Fees and school participation
Creating a profile or receiving an introduction does not by itself authorize a charge. Any paid handoff or subscription offer will disclose the price, included services, renewal, cancellation, and refund terms before purchase. Separate purchase terms apply to accepted paid offers. Paying ET does not guarantee a response, tour, enrollment, or continuing availability.
Schools can request a pause in new introductions by emailing support@enrollthee.com. Pausing introductions does not automatically cancel existing tours or direct family-school conversations.
7. Responsible use and content
Provide accurate information, protect private links, and do not impersonate others, submit information without permission, send abusive content, scrape family information, interfere with the Service, or attempt unauthorized access. Give ET permission to use the information you submit to operate the Service and deliver the communications you request. You retain rights in your submitted content. ET’s branding, software, and original materials remain owned by ET or its licensors.
8. Availability and responsibility
To the extent permitted by law, the Service is provided “as is” and “as available.” ET does not warrant uninterrupted service, error-free summaries, provider information, or childcare outcomes. Third-party websites and services have their own terms and privacy practices.
To the extent permitted by applicable law, ET is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the Service. Nothing in these Terms excludes obligations, remedies, or liability that cannot lawfully be excluded. ET may restrict misuse or suspend affected features to protect users and the Service.
9. Changes and contact
We may update these Terms as the Service evolves, post the revised date, and provide additional notice or seek agreement when required. California law governs, except where applicable law requires otherwise. For assistance, questions, or a request to close a profile or stop introductions, email support@enrollthee.com.